Privacy Policy

Last updated: 9 November 2026

1. Introduction

Leaders Summit is organised by DCM Group Pty Ltd (“DCM Group”, “we”, “us” or “our”).

We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit the Leaders Summit website, register for or attend our events, subscribe to communications or interact with us.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Personal details: Name, email address, telephone number and contact preferences.
• Professional information: Job title, organisation, industry and professional interests.
• Registration information: Ticket purchases, event attendance, booking details and payment records.
• Event preferences: Dietary requirements, accessibility needs and other information provided to help us manage your attendance.
• Communications: Enquiries, feedback, survey responses and correspondence with our team.
• Website information: IP address, browser type, device information, website activity and information collected through cookies or analytics tools.
• Event interactions: Participation in networking activities, the event app, sessions and sponsor engagements.

Some information, such as accessibility requirements or dietary information that reveals health details, may be considered sensitive information. We collect sensitive information only where appropriate and with your consent or as otherwise permitted by law.

3. How We Collect Information

We collect information when you:

• Register for or purchase tickets to Leaders Summit.
• Complete a form on our website.
• Contact us by email, telephone or through our website.
• Subscribe to our newsletters or marketing communications.
• Participate in surveys, competitions or networking activities.
• Use our event app or interact with sponsors and exhibitors.
• Browse our website or engage with our digital communications.

We may also receive professional contact information from your organisation, authorised representatives, business partners or publicly available professional sources, where permitted by law.

You may contact us anonymously or using a pseudonym where practical. However, certain information is necessary to process event registrations and provide tickets and related services.

4. How We Use Your Information

We use personal information to:

• Process registrations, payments and event bookings.
• Provide tickets, confirmations and important event information.
• Manage event attendance, networking activities and delegate experiences.
• Respond to enquiries and provide customer support.
• Communicate relevant event news, announcements and future opportunities.
• Share relevant industry insights, events and services from DCM Group, where permitted by law.
• Analyse website traffic, registrations and marketing performance.
• Improve our events, services and communications.
• Meet our legal, regulatory and financial obligations.

If you choose not to provide information required for registration, we may be unable to process your booking or deliver certain event services.

5. Sharing Information with Third Parties

We may share personal information with trusted third-party service providers where necessary to deliver our services.

These may include:

• Event registration and ticketing providers.
• Payment processing services.
• CRM and email marketing platforms.
• Event technology and networking app providers.
• Venues and hospitality partners, where required to accommodate your booking.
• Website hosting, analytics and technical service providers.

We take reasonable steps to ensure that service providers handle personal information securely and in accordance with applicable privacy obligations.

Sponsors, exhibitors and networking

Leaders Summit provides opportunities for delegates to connect with sponsors, exhibitors and other attendees.

Depending on the event features and information provided during registration, limited professional information may be included in delegate directories or networking platforms.

If you choose to share your contact details with a sponsor or exhibitor, including by allowing your badge to be scanned or connecting through the event app, your information may be provided to that organisation.

That organisation may then handle your information under its own privacy policy.

Any additional disclosure of delegate information to sponsors or partners will be explained at the point of collection or disclosure and undertaken only where permitted by law.

We do not sell personal information to unrelated third parties.

6. Marketing Communications

We may contact you about Leaders Summit, upcoming DCM Group events, industry news, professional development and related services where we have permission or are otherwise authorised by law.

Communications may include newsletters, event invitations, industry insights and announcements.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential communications relating to an event registration or purchase.

7. Photography and Video Recording

Photography and video recording may take place during Leaders Summit, including conference sessions, networking activities and social events.

Images and recordings may be used for event coverage, editorial reporting, promotional materials, social media, websites and future event marketing.

We will take reasonable steps to inform attendees about event photography and recording.

If you have concerns about appearing in photographs or videos, please contact our team before or during the event. We will make reasonable efforts to accommodate your request.

8. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, understand visitor behaviour and measure marketing performance.

These technologies may collect information about your device, browser, pages visited and interactions with our website.

We may use third-party analytics and advertising services, including Google Analytics, where configured on our website.

You can manage or disable cookies through your browser settings and any cookie preference controls available on our website.

Disabling certain cookies may affect website functionality.

9. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Personal information may be stored in secure cloud-based systems, event management platforms, CRM databases and other business systems.

Access is restricted to authorised personnel and service providers who require the information for legitimate business purposes.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable law.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it unless we are legally required to retain it.

Where a data breach meets the requirements of Australia’s Notifiable Data Breaches scheme, we will notify affected individuals and the relevant regulator as required by law.

10. Overseas Storage and Disclosure

Some of our technology providers operate internationally. As a result, personal information may be stored, accessed or processed outside Australia.

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure appropriate privacy protections are in place, as required by Australian law.

[Before publication: confirm and identify the countries in which overseas recipients are likely to be located, where practicable.]

11. Accessing and Correcting Your Information

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

To make a request, please contact us using the details below.

We may need to verify your identity before processing your request.

We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

12. Privacy Complaints

If you have concerns about how we have collected, used or handled your personal information, please contact us.

We will review your complaint and aim to provide a response within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services or legal obligations.

The latest version will be published on our website, with the date of the most recent update.

14. Contact Us

For privacy-related enquiries, requests or complaints, please contact:

DCM Group Pty Ltd
Leaders Summit
Waterview Wharf Workshops
Unit 18 & 19, 37 Nicholson Street
Balmain East NSW 2041
Australia

Email: [email protected]
Phone: +61 2 9555 9576
Website: www.leaderssummit.com.au