presents LEADERS SUMMIT 2018
"Village and care at the crossroads - lessons to be learnt from media, advocacy and government disruption"
VISION | CASE STUDIES | NETWORKING
This is the most important SUMMIT we have presented. While new development across villages and aged care is at an all time high, medium and longer term sales face unprecedented challenges.
Each of the retirement village, home care and residential aged care sectors have experienced great turbulence in the media, resulting in both a fundamental challenge to consumer trust . Increased government regulation is following.
Today’s customer and their families are changing rapidly, with increasing demands to be heard, respected and accommodated with new business models.
Our LEADERS SUMMIT focuses on the business of doing business in these senior living accommodation sectors.
We have selected 30 outstanding business leaders, all CEO level, to review this landscape, the challenges and the opportunities.
Are the media, consumer advocates and government right or wrong about retirement villages and the business model?
We will extensively review the National Village Survey conducted in January 18, delivering 18,000 completed research surveys across 547 villages and 56 village operators, providing the real story on resident satisfaction and major demands for change.
You will hear how the industry intends to rebuild ‘consumer trust’.
And what government thinks and is likely to regulate.
Over two days 30 speakers will each present a set presentation averaging 20 minutes of real information. There is no better preparation for executives developing FY18/19 business plans. The comprehensive program delivers the following silos of the village, home and aged care sectors:
Learn from your colleagues - the program is designed with longer coffee breaks and full sit down meals to allow you to meet colleagues and build connections. Our hatted restaurant dinners provide genuine quality time to share knowledge.
Please join us and invest in some ‘time out’ at our LEADERS SUMMIT 2018.
The SOURCE and DoComeMonday Media Group
2020 is just 24 months away.
Government intervention with CDC, NDIS and ACFI reductions is creating massive income opportunities but also great uncertainty. Rapidly changing consumer sentiment and accelerated digital ‘disruption’ are challenging existing business models and creating new business competitors and opportunities.
With 30 speakers across LLCs, retirement villages, Naturally Occurring Retirement Communities, home care and residential aged care, delegates will be thoroughly briefed on the seniors accommodation landscape out to 2020.
The LEADERS SUMMIT is a rare forum where delegates can hear and meet the decision makers for leading NFP and private operators, reflecting the emergence of partnerships and mutual policy aspirations.
Each year the LEADERS SUMMIT identifies the new business models and new business practices that are expanding, not stalling.
Chris will present his annual State of the Nation: a comprehensive review of the major events issues across 2017/8.
Steve will explain why US residential care occupancy is 87% thanks to home care and why few retirement villages are being built.
A review of the intense six month Fairfax/ABC spotlight on Aveo, the impact on the group and its residents, Aveo’s strategic actions and where the business and its residents are today. Q&A Discussion The background to the media spotlight. Grass root and professional advocacy groups. The changing consumer. Lessons for the retirement village, home care and aged care sectors.
Alison says the village sector has lost the customers ‘trust’. She will discuss the actions required to win it Back.
John will explain why NZ retirement villages are twice as profitable, half is regulated and significantly more trusted than in Australia.
Major announcement: Monica will deliver the challenging findings of the just completed National Village survey of 80,000+ residents.
The Minister will discuss the retirement village act in light of his commissioning the Greiner inquiry into retirement villages last October, receiving the report in December.
Simon will review his new business model: 20 story CBD retirement village/disability hotel/medical & commercial space.
Norah will review the need for educated conversation about ageing services and lessons learned from the NZ village sector.
Following his success with NZ’s Summerset villages and Estia, Marcus will outline his business case for Home Care Holdings’ leadership of Australian home care.
With 17 establish villages and 14 in development, now backed by First Sate Super, Mark will review the challenges for independent operators.
Robin will host an expert panel discussion on the alternative village business models without the Retirement Village Act.
Russell will deliver a detailed review of the retirement living and care property market, 2017 transactions, valuations and predictions.
David, Australia’s international aged care and retirement living architect, will challenge convention in planning and design, looking 25 years out.
Blending package provider status, case management andP2P workers in the GIG economy, Simon will review their aggressive expansion.
With ‘workforce’ being aged care’s most significant challenge, James will review strategies and processes Mirus delivers to over 100 clients.
Detailed review of the prevailing criteria and performance indicators banks seek with retirement village and aged care operator partners.
In early 2017, CarePilot launched a website and platform that enables consumers of care to search, book and manage care services in a marketplace that connects them to Care Providers. Hear what CarePilot learnt in operating and delivering this service and why it has decided to re purpose the technology to create a Care Management toolbox and Directory to help providers of care services better manage and engage with their clients and prospective clients.
Under Stephen’s leadership Stockland has two village communities in the market that offer a No DMF contract – their strategy and the customer response.
A sector veteran, Justin has captured the backing of major super funds to provide innovative long term development funding tailored to village and care operators
What are the drivers behind resident and family discontent. How was that captured in research?
Implications of the research for the village and care sector, short medium and long-term. Questions from the audience.
With the experience of 300 village developments across 90 operators, Kerry reviews the strongest potential customer focus group results she has experienced plus brand partners creative responses.
Q&A, unpacking the SUMMIT discussion to identify the core challenges and actions required for the sector.
Dale has personally driven the creation of the multigenerational village campus in an iconic Australian location, maximising community, while delivering record sales.
Working with government to assist it to play a constructive role is a sophisticated challenge. Guidance for the village sector and aged care sectors.
Health Metrics tools are being taken up by village operators who identify they are providing a care support service with regulatory and customer obligations.
LEADERS SUMMIT speakers are all operational executives at the Chairman, CEO or Group leadership level. Each delivers a 20 minute, focused and informative presentation on their business and their market. Tight, informative, relevant and actionable information.
The LEADERS SUMMIT is the Premier networking event for senior executives in the seniors accommodation and aged care sector. Specially designed coffee breaks, seated lunches and now famous ‘hatted restaurant’ dinners deliver a premium networking environment.
The LEADERS SUMMIT is a business forum focused on the issues of tomorrow and the strategies being implemented by leading organisations today. The SUMMIT is a collegiate environment discussing real challenges and real solutions for businesses and the sector.