presents LEADERS SUMMIT 2018

"New business models, new business practices in village & care"

Hilton Sydney

Welcome to the LEADERS SUMMIT 2018

Each March we present two days to take ‘time out’ to focus on the business of village communities, aged care and home care. We review the business landscape: the successes, failures, challenges and opportunities plus provide an unrivalled networking environment.

New ‘care’ business models

Consumer demand for retirement communities is rapidly changing with the traditional property models under multiple threats with emerging care models:

  • new accommodation models
  • new services models
  • new digital models
  • new social services models
  • new funding restrictions without ‘care’
  • new resident advocacy demanding ‘care’ responsibility to name a few.

In just three years ‘care’ has become a fundamental ingredient in the village community value proposition, whether it is a retirement village, land lease community or a rental village.

29 speakers

Next March we present 29 leading executives from here and overseas who we have identified are at the forefront of their village & care specialisation and by their actions are shaping our sectors.
Each speaker delivers a rich and concise 20 minute review of their business strategy and execution in a collegiate effort to allow you to compare and adjust your business for the short and medium term market.

Comprehensive program

The ‘care’ and village business silos covered include:

  • Finance
  • Government & advocacy
  • Home care
  • Legal issues
  • Marketing
  • Media
  • New business models
  • New design models
  • Property & valuations
  • Staffing / Workforce
  • Technology


The program is designed with longer coffee breaks and full sit down meals to allow you to meet colleagues and build connections. Our ‘hatted dinners’ provide genuine quality time to share knowledge.
Please join us and invest in some ‘time out’ at our LEADERS SUMMIT 2018.

Christopher Baynes
The SOURCE and DoComeMonday Media Group

About the LEADERS SUMMIT 2018

"New business models, new business practices in village & care"


  • LEADER SUMMITS have been presented by DoComeMonday Media Group since 2010
  • 2014, 2015, 2016 and 2017 sold out – limit of 470 delegates in 2018
  • Each SUMMIT is a business focused meeting designed to assist delegates in their strategy development looking forward one to three years
  • 2018 will focus on New business models, new business practices in village & care

Some of the challenges:

  • Villages without a ‘care’ strategy are witnessing dwindling demand
  • Rejuvenation of 20+ year old villages is stalled by consumer and media advocacy
  • Vertical villages are working but banks are reluctant to fund them
  • Refundable deposits and legislated buybacks are killing private development
  • Government is promoting ‘stay in your own home’
  • Customers are seeking tailored solutions beyond property and accommodation
  • Operators are learning to create new value that can generate new income in a marginal business
  • The market penetration of traditional retirement villages is rapidly declining

Some of the opportunities:

  • Demand far exceeds supply of retirement living stock of homes
  • Emerging ‘Pre Baby Boomers’ are prepared to pay more for ‘new’ village models
  • Residential home price growth supports higher priced new models
  • Home care services delivered in to villages goes mainstream
  • Not For Profit /Private partnerships increasing
  • Vertical villages with medical/care hubs emerging
  • New players innovating in care and affordable housing

The LEADERS SUMMIT in March 2018 is the perfect strategic platform.

"New business models, new business practices in village & care"


2020 is just 24 months away.
Government intervention with CDC, NDIS and ACFI reductions is creating massive income opportunities but also great uncertainty. Rapidly changing consumer sentiment and accelerated digital ‘disruption’ are challenging existing business models and creating new business competitors and opportunities.


    With 29 speakers across LLCs, retirement villages, Naturally Occurring Retirement Communities, home care and residential aged care, delegates will be thoroughly briefed on the seniors accommodation landscape out to 2020.


    The LEADERS SUMMIT is a rare forum where delegates can hear and meet the decision makers for leading NFP and private operators, reflecting the emergence of partnerships and mutual policy aspirations.


    Each year the LEADERS SUMMIT identifies the new business models and new business practices that are expanding, not stalling.

Leaders Summit audience

Leaders Summit Sponsors


Gold Sponsors

Bronze Sponsors

Speakers at the LEADERS SUMMIT 2018

State Of The Nation

Profile image of Chris Baynes
Chris Baynes
CEO, DoComeMonday Media

Chris will present his annual State of the Nation: a comprehensive review of the major events issues across 2017/8.

US Village & Care Trends

Profile image of Steve Monroe
Steve Monroe
Managing Editor and Partner The SeniorCare Investor (USA)

Steve will explain why US residential care occupancy is 87% thanks to home care and why few retirement villages are being built.

Village Crisis Management

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Geoff Grady
CEO Aveo

Geoff will deliver a frank assessment of the Four Corners/Fairfax/ABC campaign: the cost, actions taken and advice for the sector.

Rebuilding Village Customer ‘trust’

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Alison Quinn
CEO, RetireAustralia President, Retirement Living Council

Alison says the village sector has lost the customers ‘trust’. She will discuss the actions required to win it Back.

Village Sector Lessons Learnt In NZ

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John Collyns
CEO Retirement Villages Association NZ

John will explain why NZ retirement villages are twice as profitable, half is regulated and significantly more trusted than in Australia.

The ‘real’ Village Resident Satisfaction Story

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Monica Gessner
Research Director Australia Online Research

Major announcement: Monica will deliver the challenging findings of the just completed National Village survey of 80,000+ residents.

Village Regulation: ‘fairness & Transparency'

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Matt Kean
Minister for Innovation and Better Regulation NSW Government

Minister Kean will review his Greiner Report and possible regulations around resident ‘fairness and transparency’ in retirement village contracts.

Care & Village Innovation In Development

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Simon Schrapel
CEO Uniting Communities

Simon will review his new business model: 20 story CBD retirement village/disability hotel/medical & commercial space.

Educated Conversations Required For Care And Villages

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Norah Barlow
CEO Estia

Norah will review the need for educated conversation about ageing services and lessons learned from the NZ village sector.

Disruption: Privatising The Home Care Market

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Marcus Darville
Managing Partner Quadrant Private Equity

Following his success with NZ’s Summerset villages and Estia, Marcus will outline his business case for Home Care Holdings’ leadership of Australian home care.

New Sources Of Capital For Rapid Village & Care Growth

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Mark Bindon
Co Founder Oak Tree Villages

With 17 establish villages and 14 in development, now backed by First Sate Super, Mark will review the challenges for independent operators.

New Business Village & Care Models Outside Of The Acts

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Robin Lyons
Partner Minter Ellison

Robin will host an expert panel discussion on the alternative village business models without the Retirement Village Act.

Transactions, Valuations, Trends In Village & Care Property

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Russell Allison
Senior Director, Head of Health, Aged Care & Retirement Knight Frank

Russell will deliver a detailed review of the retirement living and care property market, 2017 transactions, valuations and predictions.

Property Planning: It Must Change

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David Lane
Group Director – Seniors Living ThomsonAdsett

David, Australia’s international aged care and retirement living architect, will challenge convention in planning and design, looking 25 years out.

Home Care: P2P Blossoming In 2018

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Simon Lockyear
Co-Founder and CEO Five Good Friends

Blending package provider status, case management andP2P workers in the GIG economy, Simon will review their aggressive expansion.

Aged Care: Workforce, The Real Situation And Real Strategies

Profile image of James Price
James Price
Managing Director Mirus Australia

With ‘workforce’ being aged care’s most significant challenge, James will review strategies and processes Mirus delivers to over 100 clients.

Finance: A Detailed Glimpse Behind Aged Care And Retirement Operator Funding

Profile image of Sachin Kumar
Sachin Kumar
National Director - Aged Care, Seniors Living, Hospitals, Medical Services Commonwealth Bank

Detailed review of the prevailing criteria and performance indicators banks seek with retirement village and aged care operator partners.

Home Care: Partnering Existing Home Care Providers With New, ‘disruptive’ Technology And Clients

Profile image of Chris Meehan
Chris Meehan
CEO CarePilot

Learn how CarePilot is taking off with home care package providers and end customers, changing the traditional business and workforce model in ‘win-win’ partnerships

Retirement Living: New Village Models That Deliver An Alternative To The DMF Financial Model

Profile image of Stephen Bull
Stephen Bull
Group Executive & CEO, Retirement Living Stockland

Under Stephen’s leadership Stockland has two village communities in the market that offer a No DMF contract – their strategy and the customer response.

Aged Care Finance: Dedicated REIT And Partnership Funding For Not For Profit And Private RAC And Village Developers

Profile image of Justin Laboo
Justin Laboo
CEO Catalyst Health REIT

A sector veteran, Justin has captured the backing of major super funds to provide innovative long term development funding tailored to village and care operators

Previous speakers at the LEADERS SUMMIT


Andrew Denton
Go Gentle Australia
Penelope Lyons
Partner, MinterEllison
David Panter
Chief Executive, ECH
Sandra Black
Chief Customer Officer, Uniting
Nick Loudon
MD - Seasons Private Aged Care
CEO - Envigor Private Home Care


Debbie McClure
Group Sales Manager, Ryman Healthcare
Derek McMillan
CEO, Australian Unity Independent & Assisted Living
Greg Paramor AO
Managing Director, Folkestone
Greg Pullen
Chief Executive Officer, Villa Maria Catholic Homes
Alison Quinn
CEO, RetireAustralia


Michael Eggington
CEO, lendlease Retirement
Valerie Lyons
CEO, Uniting AgeWell
Chas Jacobsen
CEO, Village Glen
Anna Learmonth
GM, Sales, Stockland Retirement
Rob Levison
Chairman, Eureka


Gary Barnier
CEO, Opal
Robyn Batten
CEO, Blue Care
Geoff Grady
CEO, Aveo
Richard Gates
Head, Corporate Health, ANZ
Marcus Darville
Director, Quandrant/Estia

29 Leading Speakers

LEADERS SUMMIT speakers are all operational executives at the Chairman, CEO or Group leadership level. Each delivers a 20 minute, focused and informative presentation on their business and their market. Tight, informative, relevant and actionable information.

Networking Events

The LEADERS SUMMIT is the Premier networking event for senior executives in the seniors accommodation and aged care sector. Specially designed coffee breaks, seated lunches and now famous ‘hatted restaurant’ dinners deliver a premium networking environment.

Business Focus

The LEADERS SUMMIT is a business forum focused on the issues of tomorrow and the strategies being implemented by leading organisations today. The SUMMIT is a collegiate environment discussing real challenges and real solutions for businesses and the sector.

What people say about the LEADERS SUMMIT

“Great turnout and format.”
Alison Quinn
CEO, RetireAustralia

“Thanks once again for the conference, definitely a highlight!”
Michael Lockwood
Head of Property Development, Catholic Healthcare Ltd

“The LEADERS SUMMIT was jam packed full of so much great stuff.”
Anna Learmonth
General Manager Sales and Legal Administration, Stockland Retirement Living

“Congratulations and thank you for organising a very valuable SUMMIT. I look forward to next year.“
Robyn O'Rourke
Director Strategic Communications and Seniors’ Housing, Blue Care

“Just a quick email to thank you for the educational and networking opportunities at the conference. Well done.”
Paul Burkett
Chief Executive Officer, Baldwin Care Group
Hilton Hotel Sydney

Beyond expectations...

Hilton Sydney logo

Hilton Sydney is superbly located right in the heart of the city, with magnificent views and convenient access to Sydney's favourite attractions.

488 George Street, Sydney
  • Only barista coffee served
  • Seated restaurant lunches
  • Premium seating configuration
3 hatted restaurant logo
  • Exclusive networking dinner, Thursday 15th March 2018
  • Average of 20-30 delegates at each venue
  • Some of Sydney's finest hatted restaurants

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We are pleased to advise that there is a special conference rate of $379 (14th March 2018) and $359 (15th March 2018) per room per night for LEADERS SUMMIT 2018 delegates. You may secure your accommodation here.
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Registrations Now Open

Click/tap here to register

  • "The conference was well worth attending and I would recommend it highly to colleagues."

    Maria Davison, General Manager Home Care and Housing, Amana Living

  • "Another excellent summit."

    Simon Fee, UnitingCare Harrison

  • "An excellent conference. Top quality speakers. Keen audience of heavy hitters."

    James Underwood, Director, James Underwood & Associates Pty Ltd

  • “I had such a great and connected with lots of great people…..thanks. Loved the speakers."

    Debbie McClure, Group Sales Manager, Ryman Healthcare

  • "I wanted to thank you and congratulate your team on an excellent conference."

    Peter Murphy, Chief Executive Officer, Noetic Group

  • "It was a fantastic conference - the conversation amongst delegates was excellent and the speakers were informative, thought provoking and entertaining. I will definitely be signing up for next year!"

    Celia Campbell, Marketing & HR, Renaissance Retirement Living

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